SUNLEYAR

1. Introduction & Scope

This Privacy Policy applies to all callers, visitors, and users accessing the telephonic peer listening and conversation services offered by SunleYar ("Platform", "We", "Us", or "Our"). By booking a session or utilizing our website, you ("User", "Caller", "You") agree to the privacy practices outlined herein.

2. Information We Collect

To process bookings, verify callers, and fulfill scheduled sessions, we collect the following categories of information:

2.1 Personal Identification Data

• Full Name or Alias: For account identity and addressing you during calls.
• Registered Contact Number: The active mobile number provided during registration and booking.
• Email Address: Used strictly for booking confirmations, receipts, and platform notifications.

2.2 Session Context & Call Audio Records

• Call Recording Notice: Telephonic call sessions may be recorded, monitored, or stored for quality assurance, dispute resolution, internal audit, and legal compliance.
• Pre-Call Briefings: Brief contextual notes provided voluntarily in the booking form modal prior to your session.

2.3 Technical Data

• Device Information: Basic web log data, IP address, and browser information collected automatically to ensure system security and site stability.

3. Disclaimer on Personal & Financial Details

Users are strictly advised NEVER to share sensitive personal, legal, or financial details (such as Bank Account Numbers, UPI PINs, Debit/Credit Card Details, Passwords, OTPs, or Confidential Documents) with any listening executive during a call.

SunleYar shall NOT be held responsible, liable, or accountable for any loss, fraud, or damage arising from a user voluntarily sharing sensitive personal or financial information during a call.

4. Data Security & Law Enforcement Disclosures

We deploy standard digital security controls to protect user booking records and call logs. However, SunleYar reserves the full right to disclose user data, call logs, or recorded sessions to police, judicial courts, or statutory authorities when mandated by legal orders, court summons, or emergency safety investigations.

5. Policy Modifications

We reserve the right to amend or update this document at any time. Updates become effective immediately upon publication on the platform.

6. Contact Information & Grievances